Privacy policy

Last updated: March 16, 2026

1. Data Controller

The data controller is:

DOMAINE D’AMBRUN
253 chemin de Mèze
84330 CAROMB, France
Phone: +33 4 90 37 30 77
Email: info@domainedambrun.com

2. Data Collected

We may collect the following data:

  • Name
  • Email address
  • Phone number
  • Booking information
  • Payment data (processed via secure third-party providers)
  • Technical data (IP address, browser, device)
  • Browsing data via cookies

3. Purposes and Legal Basis

Your data is processed for:

Purpose

Legal Basis

Booking management

Contract (Art. 6(1)(b) GDPR)

Responding to inquiries

Legitimate interest

Website analytics

Consent

Marketing communications

Consent

 

4. Cookies

We use cookies to:

  • Ensure proper website functionality
  • Analyze traffic
  • Improve user experience

Non-essential cookies are only used after your consent.

5. Data Recipients

Your data may be shared with:

  • Hosting providers
  • Payment providers (e.g., Shopify)
  • Analytics services (e.g., Google Analytics)

These providers act as data processors.

6. International Transfers

Some data may be transferred outside the European Economic Area, including:

  • Canada (adequacy decision)
  • United States (Standard Contractual Clauses)

7. Data Retention

  • Customer data: 5 to 7 years
  • Contact data: 3 years
  • Cookies: up to 13 months

8. Your Rights

Under GDPR, you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request deletion
  • Object to processing
  • Request portability
  • Withdraw consent at any time

To exercise your rights: info@domainedambrun.com

9. Security

We implement appropriate technical and organizational measures to protect your data.

10. Complaints

You may lodge a complaint with your local data protection authority.